Set limits you can respect
- Set a maximum amount for the week or month, not just per session.
- Decide how long you will stay and schedule a break.
- Do not use credit or borrowed money to gamble.
- Do not raise the stake to recover a loss.
- Review complete deposits and withdrawals as well as your current balance.
If your monthly entertainment budget were $600 MXN, splitting it across several sessions would not authorize replenishing it whenever it runs out. Reinvested winnings are also at risk. Record actual spending rather than relying on memories of your best rounds.
Signs to stop
Pay attention if you hide the time or money you spend, neglect responsibilities, borrow to gamble or feel you need to bet to solve a financial problem. You do not need to wait for a large loss to seek support.
A break should mean stopping gambling, not switching games or platforms. Avoid continuing a session under the influence of alcohol or when upset about a result.
Request limits, a break or self-exclusion
Check the tools available in your account and ask support about limits, cooling-off periods and self-exclusion. Request confirmation of the measure's scope and duration. Do not open another account to bypass it.
If you share devices, secure access and do not allow minors to use your account. Keep passwords and payment methods beyond their reach.
Help in Mexico
Línea de la Vida offers guidance at 800 911 2000. Also see Línea de la Vida and Gambling Therapy in Spanish for support resources. If you face an immediate emergency, use your local emergency services.
Talking to someone you trust may help you stop spending and organize next steps. Support for loss of gambling control differs from a query about a pending withdrawal; both deserve the appropriate channel.